That's right!

Communication Comes in Many Forms

All of the other choices are accurate, based on 
this checklist
. However, don’t fall into the trap of stereotyping based only on what you see—these are merely a guide to help you and your patients.
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Communication Comes in Many Forms

All of these communication variables are influenced by culture except Ability to learn language are accurate, based on 
this checklist
. However, don’t fall into the trap of stereotyping based only on what you see—these are merely a guide to help you and your patients.
Hint
Consider how you communicate and how this may look different from your loved ones, the people in your community and the people we see on TV.
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Why it Matters:

Sensorineural hearing loss (SNHL) has been associated with sickle cell disease (SCD) in older children and adults.  While sickle cell traits can occur across races, the highest incidence is in Black or African-American populations with 1 in 13 babies being born with the trait.
Source
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Why it Matters:

Sensorineural hearing loss (SNHL) has been associated with sickle cell disease (SCD) in older children and adults.  While sickle cell traits can occur in across races, the highest incidence is in Black or African-American Populations with 1 in 13 babies being born with the trait.
Source
Hint
Sickle cell disease causes a breakdown in the red blood cells. Dizziness, low oxygen, fatigue or malaise are symptoms experienced.
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Why Is That?

ASHA defines a bilingual professional as one who can describe the process of normal language acquisition for both monolingual and bilingual individuals and how those processes are manifested in oral (or manually coded) and written language.
Source
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Why Is That?

ASHA defines a bilingual professional as one who can describe the process of normal language acquisition for both monolingual and bilingual individuals and how those processes are manifested in oral (or manually coded) and written language.
Source
Hint
What information do you need to distinguish difference from disorder?
Hint
Carefully consider the audience and it will become clear!
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Pitch Perfect?

While these services may include altering pitch, goals will also focus on vocal health, resonance, articulation, intonation, language, and nonverbal communication. Studies on listener perception show that perceived gender extends beyond pitch. Hormone therapy and other medical procedures may successfully modify pitch, but voice and communication services also address self and listener perception of communication styles.
Source
That's incorrect!

Pitch Perfect?

While these services may include altering pitch, goals will also focus on vocal health, resonance, articulation, intonation, language, and nonverbal communication. Studies on listener perception show that perceived gender extends beyond pitch. Hormone therapy and other medical procedures may successfully modify pitch, but voice and communication services also address self and listener perception of communication styles.
Source
Hint
Are goals always universal for any one that comes in the door?
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Universal Isn’t Always “Universal”

A few examples: In some Asian communities, bowing, smiling, and nodding do not necessarily indicate agreement or understanding. In many Arab communities, responding "yes" to a request may be an expression of good will rather than an indication that the request will be carried out. And in some Hispanic communities, a client may agree only out of politeness, but will not follow the recommendations.

 

(Note: These statements are intended to provide some examples of variances; however, they are not absolutes for the communities.)

Source
That's incorrect!

Universal Isn’t Always “Universal”

A few examples: In some Asian communities, bowing, smiling, and nodding do not necessarily indicate agreement or understanding. In many Arab communities, responding "yes" to a request may be an expression of good will rather than an indication that the request will be carried out. And in some Hispanic communities, a client may agree only out of politeness, but will not follow the recommendations.

 

(Note: These statements are intended to provide some examples of variances; however, they are not absolutes for the communities.)

Source
Hint
Are there any other gestures that you can think of? Do they always mean the same thing to the same group?
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Do you really see the people your're working with?

The ASHA Code of Ethics provides guidelines based on the expressed philosophy that being unbiased helps achieve ASHA's vision of making effective communication, a human right, accessible and achievable for all. But this doesn't mean overlooking their experience and how it might be different from our own. We work closely with our populations to ensure that our services reflect their individual needs.

Developing 
cultural competence
 is a complex process that takes time and requires ongoing self-assessment.  
Source
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Are You Blind?

Culturally blind, that is. The ASHA Code of Ethics provides guidelines based on the expressed philosophy of being unbiased and able to function with the belief that color or culture make no difference and that all people are the same.

Developing 
cultural competence
 is a complex process that takes time and requires ongoing self-assessment.  
Source
Hint
Culture is made up of the values, beliefs, underlying assumptions, attitudes, and behaviors shared by a group of people.
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Ask a Professional

Using an experienced interpreter/translator who has been specially trained is best, especially someone who is experienced in assessments and intervention specific to audiology, speech-language pathology, or a related discipline.

Source
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Ask a Professional

Using an experienced interpreter/translator who has been specially trained is best, especially someone who is experienced in assessments and intervention specific to audiology, speech-language pathology, or a related discipline​.

Source
Hint
Who has knowledge of necessary medical terms?
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More Than One Way

Alternative measures of speech recognition, such as using paired digits as stimuli, are available. Paired digits have been found to accurately evaluate the hearing threshold for speech in nonnative English speaking adults and to closely match the pure-tone average threshold. 

Source
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More Than One Way

Alternative measures of speech recognition, such as using paired digits as stimuli, are available. Paired digits have been found to accurately evaluate the hearing threshold for speech in nonnative English speaking adults and to closely match the pure-tone average threshold. 

Source
Hint
Switch the languages and scenario. Assuming you have a monolingual English speaking client who went to Russia, which scenario would yield the best information?
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Better Safe Than Sorry

You can not assume that because the patient communicated in English that he could do an evaluation. Better to have an interpreter that you might not need than to not have one at all.

Source
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Better Safe Than Sorry

You can not assume that because the patient communicated in English that he could do an evaluation. Better to have an interpreter that you might not need than to not have one at all.

Source
Hint
What gives you the best likelihood that you know the client understood you?
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Be Respectful and Flexible

Productivity requirements in health care settings can make it difficult to modify your schedule; however, it’s essential to make attempts to ensure that you’re respecting religious or spiritual beliefs and practices.

Source
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Be Respectful and Flexible

Productivity requirements in health care settings can make it difficult to modify your schedule; however, it’s essential to make attempts to ensure that you’re respecting religious or spiritual beliefs and practices.

Source
Hint
Is productivity and scheduling more important than respecting faith and religious practices?